Hendrick Technical Solutions, LLC (“HTS,” “Company,” “We,” “Us,” or “Our”) respects your privacy. This Privacy Policy (“Privacy Policy”) applies to our website at https://www.hendrickusa.com/ and any other website or application that links to or references this Privacy Policy (the “Website”). This Privacy Policy describes how we collect, use, disclose, retain, and protect your information. HTS reserves the right to update this Privacy Policy from time to time. When we update this Privacy Policy, we will include the date of the most recent update at the top of the Privacy Policy and will post the updated Privacy Policy on the Website. HTS encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Website and/or HTS services after the posting of such notice will be subject to the terms of the then-current Privacy Policy.
Personal Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, website visitor, or user device (“personal information”). We may collect the following personal information:
Identifiers such as first and last name, email address, phone number, rank/title, unit, Internet Protocol (“IP”) address, unique personal identifier, company name, or other similar identifiers and information that you input on our Contact Us form.
Internet or other similar network activity such as browsing history, usage data, Internet Service Provider (“ISP”), platform type, number of clicks, and other information about how you interact with our Websites.
Device information including: Internet Protocol (IP) address, browser type and operating system, screen resolution, browser language, local time zone, ISP, and mobile carrier.
Sources of Personal Information
We may collect personal information:
Directly from you when you fill out a form on the Website, request our services, or otherwise contact us.
Through automatic data collection technologies when you visit or interact with our Website, including through cookies or other tracking technologies (for more information, please review the Cookies section below).
From third parties such as our service providers and vendors.
Cookies and Automatic Data Collection Technologies Our Website may use cookies and similar automatic data collection technologies to collect certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Cookies collect information about you when you use or interact with our Website. We may use that information to customize your experience or improve our Website. For example, we may use cookies to collect information about your visit to our Website, including your IP address, which pages of the Website you access, and information about your device’s operating system. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you refuse all cookies, you may not be able to use some portions of our Services.
How We Use Your Information
We may use Personal Information we collect for one or more of the following purposes:
To provide you with our products and services.
To send you communications including promotional materials or responses to your inquiries.
To send you non-marketing commercial communications.
To evaluate potential suppliers and subcontractors and manage our relationships with them.
For testing, research, analysis, and development, including improving our Website.
To protect against, identify, and prevent cybersecurity and other security events, espionage, fraud and other unlawful activity, claims and other liabilities.
To respond to legal requests or for safety purposes, including to maintain the security of our customers, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance.
How We Disclose Your Information
In general, we will not disclose your information except:
As necessary or useful for the purposes for which you provided it;
With your consent;
As may be required by law or as we think necessary to protect our organization or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, or when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another);
With persons or organizations with whom we contract to carry out certain activities in connection with our business operations, including commercial retailer operations, or as necessary to improve or make available the Website; or
as otherwise stated in this Privacy Policy.
We may also share aggregate information with others, including affiliated and non-affiliated organizations. Finally, we may transfer your information to a buyer or other successor-in-interest in the event of an acquisition, sale, merger, divestiture, restructuring, reorganization, dissolution, bankruptcy or other transaction involving all or some of our assets. HTS does not sell your personal information, share your personal information for purposes of cross-contextual behavioral advertising or targeted advertising, or use of your personal information for purposes of profiling in furtherance of a decision that produces a legal or similarly significant effect.
Data Retention
We will keep your personal information for as long as is reasonably necessary for the purposes for which it is collected, for purposes as described in this Privacy Policy, or as required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).
Children's Privacy
Websites to children under 16. If you believe that we have collected Personal Information from a child under 16 without parental or guardian consent, please contact us at hr@hendricktech.com and we will take steps to remove that information promptly.
Links to Third Party Sites
Our Website may provide links to third-party web sites or resources over which HTS does not have control (“External Websites”). Such links do not constitute an endorsement by HTS of those External Websites. HTS provides these links to you only as a convenience and is not responsible for the content of such External Websites. Your use of External Websites is subject to the terms of use and privacy policies located on the linked-to External Websites. HTS encourages you to read those third parties’ privacy policies to understand how your personal information will be collected and used.
Security
We may employ industry standard procedural and technological measures that are reasonably designed to help protect your Personal Information from loss, unauthorized access, disclosure, alteration or destruction. HTS may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information. However, like all internet-based systems, these measures are not entirely infallible, and they cannot guarantee 100% security for your personal data at all times.
Contact Information
To ask questions or comment about this Privacy Policy or our privacy practices, or to change the personal information that you have provided to us, contact us at: Hendrick Technical Solutions, 5285 Team Hendrick Way Concord, NC 28027. We can be reached via e-mail at contact@hendrickusa.com or you can reach us by telephone at 704-453-2200.
Mission Solutions Start Here
We partner with commercial and government clients to support unique mission requirements. Reach out directly or submit the form below, and we’ll follow up with solutions tailored to your objectives.